Why should I buy a Snow Joe Snow Thrower?
Answer: Snow Joe, Greenworks and Worx Snow Throwers are the most durable and best-designed snow blowers/throwers on the market today. We offer a great variety of electric snow-blowers which all are easy to use, are built with extremely sturdy motors and components, and are all backed by a secure warranty honored through the manufacturer. Warranties range from 2-4 years depending on manufacturer.
What is the warranty on Snow Throwers and what does it cover?
Answer: All of the Snow throwers come with a 2-year or 4-year full warranty which protects against breakage on any part. Replacement parts are usually shipped out the same-day for fast assistance. (Greenworks = 4 years, Snow Joe = 2 years, Worx = 2 years)
What materials are the snow throwers made of?
Electric snow blowers are made of materials like metal, plastic and rubber which helps reinforce durability and ease of mobility and functionality. Each model is slightly different in construction and features, but they are all built out of durable materials.
How does my order ship to me?
Answer: Your order will ship either Fedex Ground, or UPS Ground within 1-3 day(s) of placing the order. At this time, all tracking information will be forwarded to your email address on file with when you purchased the unit.
How easy are Snow Joe snow throwers to use and which model do I need?
Answer: Snow Joe, Greenworks and Worx snow throwers are all built with simplicity in mind. Each unit is easy to use, control and move around based on the very detailed innovation and design of each model. When choosing a snow thrower, it is important to consider the area you will clear, the amount of snowfall, on average, you typically receive, and the ease of unit operation.
The Snow Joe SJ322 and Greenworks 26012 electric snow throwers are ideal for removing light snowfall (about 1-4 inches deep) from decks, steps, patios, and sidewalks. Their lightweight, ergonomic design and compact shape make it easy to maneuver and manipulate in tight spaces. It also fits easily into a closet, rather than requiring a large storage space, such as a garage or basement. If you're looking for an easy way to quickly remove light snowfall from decks, steps, patios, and small walks, then either the Snow Joe 322P or Greenworks 26012 would be your best bet.
The Snow Joe Ultra SJ620, Greenworks 26032 and the Worx WG650 electric snow thrower are a heavier duty machine designed to tackle heavier snowfall (6-11 inches deep) from large driveways and walkways.
Greater snow control is afforded by the unit's 180 degree adjustable chute that lets you put the snow where you want it. All models are powered electrically, making them effortless to start and maintain. If you're looking for an easy-to-use machine to tackle heavy snowfall on large driveways and walkways, then the Snow Joe Ultra 622U1 would be the right choice for you.
What size and type of extension cord do I need for my snow thrower?
Answer: Choosing the right extension cord is almost as important as picking the best snow thrower.
For 50 ft. cords, Be sure to use at least a 14 gauge outdoor cord designed for cold weather.
For 100ft. cords, Be sure to use a 12 gauge outdoor cord designed for the coldest weather climates.
Failure to use the proper size and gauge of cord will not only potentially ruin your snow thrower, but may void your warranty for any repairs.
Do you ship orders to Hawaii or Alaska?
Answer: We will ship to both Alaska and Hawaii, although additional shipping costs will apply.
Who is charging my credit card?
Answer:SnowblowersOnline.com is a subsidiary of Backyard Living Source. When you purchase products from SnowBlowersOnline.com, Backyard Living Source will appear on your bank statement. If you have any concerns or questions please contact our customer service at: 866-696-3762 or email us through our customer service form.
I tried to place a credit card order but was declined because of "error 2". What is this?
Answer: An "error 2" code means that your transaction was declined due to you bank's preset transaction limit on your credit card. What typically happens when this error occurs is that the credit card issuer has a preset limit on your account for a single transaction (such as $1000 or $2000 per transaction). When a transaction larger than the preset limit is attempted the order is declined.
To resolve this you simply need to call your credit card issuer/bank and ask them to approve the transaction and/or raise your transaction limit. They usually have no problem doing this and it is a fairly quick and simple process. If you have any questions or concerns about this, please feel free to call us at our toll-free number 866-696-3762.
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